30-Day Return Policy

At PartCatalog, we understand that your needs change, which is why we make returns easy. If you are unsatisfied with your order for any reason, you may return it within 30 days of delivery to your home for a full refund (shipping fees not included).

IMPORTANT: All returned parts must be uninstalled and unused, in completely resalable condition. You must provide all parts in their original packaging. We cannot accept an item with visible signs of installation or attempted installation. Click the blue button below to get started.

Damaged Items

You must submit a damaged item claim within 3 days of delivery. A photo of the damaged item and its packaging are required. Click the same button below to report a damaged order.

Order Cancellations

You may only cancel an order prior to shipment. If your order has already shipped, you must request a return when it arrives.

Delivery Refusals / Undeliverable Items

Any item refused delivery or returned as undeliverable is subject to either a 15% restocking fee or the cost of return shipping, whichever is greater.

 

Submit a Return Request