What breaks most · 2012 to 2020 model years
Ford Fusion Energi problems by year
Owners have filed 308 safety complaints with NHTSA about the Ford Fusion Energi across model years 2012 to 2020. One year stands out: 2019 for electrical system complaints. The quietest years are 2012, 2017 and 2015.
- Years to check closely: 2019
- Fewest complaints: 2012, 2017, 2015
- Complaints on file
- 3082012 to 2020, all trims
- Worst year
- 2019121 complaints
- Crashes reported
- 88 fires · 3 injuries · 2 deaths
- Typical failure mileage
- 41kMedian where owners gave mileage
- Recall campaigns
- 2Across the years shown
Complaints by model year
Raw filings with NHTSA, not adjusted for how many were sold.
| Model year | Complaints | Crashes | Recalls | Most-reported component |
|---|---|---|---|---|
| 4 | 0 | 0 | Steering (2) | |
| 39 | 1 | 0 | Steering (10) | |
| 34 | 2 | 0 | Electrical system (7) | |
| 22 | 1 | 1 | Electrical system (10) | |
| 23 | 2 | 0 | Electrical system (7) | |
| 16 | 1 | 0 | Electrical system (8) | |
| 6 | 1 | 0 | Electrical system (4) | |
| 121 | 0 | 1 | Electrical system (101) | |
| 43 | 0 | 0 | Electrical system (38) |
What fails on the 2019 Ford Fusion Energi
| Component | Share of complaints | Filings | Crashes | Parts for this job |
|---|---|---|---|---|
| Electrical systemAlternators, starters and ignition | 83% |
101 | 0 | Shop all electrical system parts, not filtered to this vehicle |
| EngineEngine gaskets and seals | 8% |
10 | 0 | Shop all engine parts, not filtered to this vehicle |
| Fuel systemFuel pumps and injectors | 7% |
9 | 0 | Shop all fuel system parts, not filtered to this vehicle |
| Unknown or other | 7% |
8 | 0 | — |
| Powertrain and transmissionTransmission parts | 5% |
6 | 0 | Shop all powertrain and transmission parts, not filtered to this vehicle |
| Communication | 2% |
2 | 0 | — |
| Speed control and throttleThrottle and pedal sensors | 2% |
2 | 0 | Shop all speed control and throttle parts, not filtered to this vehicle |
| BrakesBrake pads, rotors and calipers | 2% |
2 | 0 | Shop all brakes parts, not filtered to this vehicle |
One complaint can name more than one component, so shares add to more than 100%. "Unknown or other" is NHTSA's uncategorized bucket and is shown but never ranked.
In owners' words
Complaint narratives as filed with NHTSA, trimmed for length.
-
RE: outstanding recall issued 7/17/23 unresolved as of 11/16/24 UNACCEPTABLE DURATION Unable to operate as intended using rechargeable battery which used to comprise 90% of my driving miles. Significantly increased fuel costs for 14 months and counting.
How to read this page
Every figure comes from the National Highway Traffic Safety Administration's public complaint database, which holds every safety-related defect complaint filed by owners since 1995. We refresh it monthly and count each complaint once per component it names. Data through September 6, 2026.
NHTSA only accepts safety-related complaints. Rattles, paint, infotainment bugs and other annoyances are under-reported here, so this page is a map of what fails in ways owners consider dangerous, not a full reliability score.
Counts are raw. Use the year-over-year shape and the component mix, not the absolute numbers. Where a component maps to parts we stock, the row links to that category filtered to the year you are viewing. Air bag and seat belt complaints link to the recall checker instead, because those repairs are almost always covered.
Common questions
Which Ford Fusion Energi years have the most problems?
By NHTSA complaint volume, 2019 carries the most filings on the Ford Fusion Energi. The 2019 alone has 121 complaints, led by electrical system.
What is the most common Ford Fusion Energi problem?
On the 2019 model year, the most-reported component is electrical system with 101 complaints. The table above lists the top components for every year.
At what mileage do Ford Fusion Energi problems start?
The median mileage at failure across all Ford Fusion Energi complaints that include mileage is about 41,000 miles. Older model years skew higher; the per-year figure is in the "at a glance" card.
Are these complaints verified?
No. NHTSA publishes complaints as submitted and does not investigate individual filings. Patterns across hundreds of complaints are meaningful; a single one is not.