Help & Support

Most orders ship out the same business day if placed before 1pm CST, and arrive within 3–4 business days. All orders ship from within the United States.

With our free standard shipping option, we use the most economical carrier based on package size and your delivery location:

You'll receive an email as soon as your order ships with a tracking link straight to your doorstep. Every order is shipped via a trackable method — no guessing.

You can also log in to your account and click Track My Order at any time, or text us your order number and we'll look it up for you.

We understand not every order will be perfect. That's why we have a 60-day, hassle-free return policy on all orders through our website. If you're having an issue, we're more than happy to help.

We do our best to honor cancellation requests, but because most orders ship same-day we cannot guarantee we'll be able to stop an order from going out.

If you experience a warranty issue, contact us with as much detail as possible. We'll coordinate directly with the manufacturer on your behalf.

• Provide your order number and a description of the issue
• Photos showing the problem may be required by the manufacturer
• We'll handle the back-and-forth so you don't have to

Warranty claim decisions are at the exclusive discretion of the original manufacturer.