What breaks most · 2010 to 2020 model years
Ford Fusion Hybrid problems by year
Owners have filed 1,192 safety complaints with NHTSA about the Ford Fusion Hybrid across model years 2010 to 2020. Three years stand out: 2010 for steering complaints, 2011 for steering complaints and 2013 for powertrain and transmission complaints. The quietest years are 2015, 2016 and 2018.
- Years to check closely: 2010, 2011, 2013
- Fewest complaints: 2015, 2016, 2018
- Complaints on file
- 11922010 to 2020, all trims
- Worst year
- 2010507 complaints
- Crashes reported
- 447 fires · 30 injuries · 3 deaths
- Typical failure mileage
- 74kMedian where owners gave mileage
- Recall campaigns
- 4Across the years shown
Complaints by model year
Raw filings with NHTSA, not adjusted for how many were sold.
| Model year | Complaints | Crashes | Recalls | Most-reported component |
|---|---|---|---|---|
| 507 | 9 | 0 | Steering (138) | |
| 132 | 3 | 0 | Steering (43) | |
| 95 | 4 | 0 | Steering (36) | |
| 126 | 1 | 1 | Powertrain and transmission (30) | |
| 65 | 3 | 1 | Steering (14) | |
| 46 | 5 | 2 | Steering (15) | |
| 51 | 0 | 0 | Engine (15) | |
| 68 | 7 | 0 | Powertrain and transmission (18) | |
| 59 | 8 | 0 | Powertrain and transmission (10) | |
| 35 | 3 | 0 | Engine (8) | |
| 8 | 1 | 0 | Electrical system (4) |
What fails on the 2010 Ford Fusion Hybrid
| Component | Share of complaints | Filings | Crashes | Parts for this job |
|---|---|---|---|---|
| SteeringPower steering pumps, racks and hoses | 27% |
138 | 3 | Shop steering parts for the 2010 Ford Fusion Hybrid |
| Air bags | 27% |
135 | 2 | Check recalls for air bags on NHTSA.gov |
| BrakesBrake pads, rotors and calipers | 15% |
78 | 4 | Shop brakes parts for the 2010 Ford Fusion Hybrid |
| Powertrain and transmissionTransmission parts | 9% |
48 | 0 | Shop all powertrain and transmission parts, not filtered to this vehicle |
| EngineEngine gaskets and seals | 9% |
46 | 0 | Shop engine parts for the 2010 Ford Fusion Hybrid |
| Speed control and throttleThrottle and pedal sensors | 9% |
45 | 2 | Shop all speed control and throttle parts, not filtered to this vehicle |
| Fuel systemFuel pumps and injectors | 7% |
38 | 1 | Shop fuel system parts for the 2010 Ford Fusion Hybrid |
| Electrical systemAlternators, starters and ignition | 6% |
29 | 0 | Shop electrical system parts for the 2010 Ford Fusion Hybrid |
One complaint can name more than one component, so shares add to more than 100%. "Unknown or other" is NHTSA's uncategorized bucket and is shown but never ranked.
In owners' words
Complaint narratives as filed with NHTSA, trimmed for length.
-
I was driving and all of a sudden the two lights came on that said service power steering now and traction control. It became harder to steer
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I was driving to work and a warning "service power steering" and "service advance trac" came on and the vehicle was then extremely difficult to steer. I am glad i was not going around a high speed curve.
-
Hello. I just buy car and after two day coming some noise from engine mechanic tel me this is transmission. So also he told me 95% of FORD fusion hybrid 2013-2014 have a same problem. I think FORD have to recall.
How to read this page
Every figure comes from the National Highway Traffic Safety Administration's public complaint database, which holds every safety-related defect complaint filed by owners since 1995. We refresh it monthly and count each complaint once per component it names. Data through September 6, 2026.
NHTSA only accepts safety-related complaints. Rattles, paint, infotainment bugs and other annoyances are under-reported here, so this page is a map of what fails in ways owners consider dangerous, not a full reliability score.
Counts are raw. Use the year-over-year shape and the component mix, not the absolute numbers. Where a component maps to parts we stock, the row links to that category filtered to the year you are viewing. Air bag and seat belt complaints link to the recall checker instead, because those repairs are almost always covered.
Common questions
Which Ford Fusion Hybrid years have the most problems?
By NHTSA complaint volume, 2010, 2011, 2013 carry the most filings on the Ford Fusion Hybrid. The 2010 alone has 507 complaints, led by steering.
What is the most common Ford Fusion Hybrid problem?
On the 2010 model year, the most-reported component is steering with 138 complaints. The table above lists the top components for every year.
At what mileage do Ford Fusion Hybrid problems start?
The median mileage at failure across all Ford Fusion Hybrid complaints that include mileage is about 74,000 miles. Older model years skew higher; the per-year figure is in the "at a glance" card.
Are these complaints verified?
No. NHTSA publishes complaints as submitted and does not investigate individual filings. Patterns across hundreds of complaints are meaningful; a single one is not.