What breaks most · 2010 to 2019 model years
Ford Fusion Hybrid problems by year
Owners have filed 846 safety complaints with NHTSA about the Ford Fusion Hybrid across model years 2010 to 2019. Three years stand out: 2010 for air bags complaints, 2011 for steering complaints and 2013 for powertrain and transmission complaints. The quietest years are 2016, 2015 and 2017.
- Years to check closely: 2010, 2011, 2013
- Fewest complaints: 2016, 2015, 2017
- Complaints on file
- 8462010 to 2019, all trims
- Worst year
- 2010446 complaints
- Crashes reported
- 242 fires · 11 injuries · 3 deaths
- Typical failure mileage
- 69kMedian where owners gave mileage
- Recall campaigns
- 4Across the years shown
Complaints by model year
Raw filings with NHTSA, not adjusted for how many were sold.
| Model year | Complaints | Crashes | Recalls | Most-reported component |
|---|---|---|---|---|
| 446 | 8 | 0 | Air bags (130) | |
| 107 | 3 | 0 | Steering (34) | |
| 86 | 4 | 0 | Steering (30) | |
| 100 | 1 | 1 | Powertrain and transmission (17) | |
| 51 | 3 | 1 | Steering (11) | |
| 16 | 2 | 2 | Brakes (5) | |
| 14 | 0 | 0 | Engine (10) | |
| 20 | 3 | 0 | Unknown or other (5) | |
| 5 | 0 | 0 | Unknown or other (1) | |
| 1 | 0 | 0 | Engine (1) |
What fails on the 2010 Ford Fusion Hybrid
| Component | Share of complaints | Filings | Crashes | Parts for this job |
|---|---|---|---|---|
| Air bags | 29% |
130 | 2 | Check recalls for air bags on NHTSA.gov |
| SteeringPower steering pumps, racks and hoses | 29% |
129 | 3 | Shop steering parts for the 2010 Ford Fusion Hybrid |
| BrakesBrake pads, rotors and calipers | 13% |
59 | 3 | Shop brakes parts for the 2010 Ford Fusion Hybrid |
| Speed control and throttleThrottle and pedal sensors | 10% |
44 | 2 | Shop all speed control and throttle parts, not filtered to this vehicle |
| EngineEngine gaskets and seals | 9% |
42 | 0 | Shop engine parts for the 2010 Ford Fusion Hybrid |
| Powertrain and transmissionTransmission parts | 9% |
42 | 0 | Shop all powertrain and transmission parts, not filtered to this vehicle |
| Fuel systemFuel pumps and injectors | 8% |
34 | 1 | Shop fuel system parts for the 2010 Ford Fusion Hybrid |
| Electrical systemAlternators, starters and ignition | 6% |
26 | 0 | Shop electrical system parts for the 2010 Ford Fusion Hybrid |
One complaint can name more than one component, so shares add to more than 100%. "Unknown or other" is NHTSA's uncategorized bucket and is shown but never ranked.
In owners' words
Complaint narratives as filed with NHTSA, trimmed for length.
-
As i was leaving the house and reversing the steering wheel became hard . Unable to steer. In city limits. Had to have a man park it in back of my house.
-
Check power steering and advtrc lights come on steering wheel became stiff and car is undrive-able if this was to happen at highway speed you be in big trouble crash no question lucky i was pulling in to walmart when this happened but car is undriveable tell fix
-
Driving at 45 mph and car shut down driving on city street. Safety warning popped up that said 'stop safely now'. Car coasted to side of the road and had to be towed to dealership.
How to read this page
Every figure comes from the National Highway Traffic Safety Administration's public complaint database, which holds every safety-related defect complaint filed by owners since 1995. We refresh it monthly and count each complaint once per component it names. Data through September 30, 2026.
NHTSA only accepts safety-related complaints. Rattles, paint, infotainment bugs and other annoyances are under-reported here, so this page is a map of what fails in ways owners consider dangerous, not a full reliability score.
Counts are raw. Use the year-over-year shape and the component mix, not the absolute numbers. Where a component maps to parts we stock, the row links to that category filtered to the year you are viewing. Air bag and seat belt complaints link to the recall checker instead, because those repairs are almost always covered.
Common questions
Which Ford Fusion Hybrid years have the most problems?
By NHTSA complaint volume, 2010, 2011, 2013 carry the most filings on the Ford Fusion Hybrid. The 2010 alone has 446 complaints, led by air bags.
What is the most common Ford Fusion Hybrid problem?
On the 2010 model year, the most-reported component is air bags with 130 complaints. The table above lists the top components for every year.
At what mileage do Ford Fusion Hybrid problems start?
The median mileage at failure across all Ford Fusion Hybrid complaints that include mileage is about 69,000 miles. Older model years skew higher; the per-year figure is in the "at a glance" card.
Are these complaints verified?
No. NHTSA publishes complaints as submitted and does not investigate individual filings. Patterns across hundreds of complaints are meaningful; a single one is not.