What breaks most · 2014 to 2026 model years
Ram ProMaster problems by year
Owners have filed 626 safety complaints with NHTSA about the Ram ProMaster across model years 2014 to 2026. One year stands out: 2021 for backup camera and sensors complaints. The quietest years are 2024, 2016 and 2018.
- Years to check closely: 2021
- Fewest complaints: 2024, 2016, 2018
- Complaints on file
- 6262014 to 2026, all trims
- Worst year
- 2021108 complaints
- Crashes reported
- 1815 fires · 3 injuries · 0 deaths
- Typical failure mileage
- 36kMedian where owners gave mileage
- Recall campaigns
- 109Across the years shown
Complaints by model year
Raw filings with NHTSA, not adjusted for how many were sold.
| Model year | Complaints | Crashes | Recalls | Most-reported component |
|---|---|---|---|---|
| 71 | 4 | 13 | Electrical system (19) | |
| 60 | 1 | 13 | Engine (16) | |
| 32 | 0 | 15 | Engine (12) | |
| 57 | 2 | 10 | Electrical system (20) | |
| 37 | 4 | 10 | Electrical system (11) | |
| 57 | 2 | 9 | Powertrain and transmission (23) | |
| 42 | 3 | 5 | Backup camera and sensors (11) | |
| 108 | 1 | 8 | Backup camera and sensors (24) | |
| 61 | 1 | 8 | Steering (17) | |
| 82 | 0 | 5 | Steering (33) | |
| 11 | 0 | 5 | Electrical system (3) | |
| 6 | 0 | 4 | Engine (3) | |
| 2 | 0 | 4 | Air bags (1) |
What fails on the 2021 Ram ProMaster
| Component | Share of complaints | Filings | Crashes | Parts for this job |
|---|---|---|---|---|
| Backup camera and sensorsCameras and park sensors | 22% |
24 | 0 | Shop backup camera and sensors parts for the 2021 Ram ProMaster |
| Unknown or other | 19% |
21 | 0 | — |
| Electrical systemAlternators, starters and ignition | 18% |
19 | 1 | Shop electrical system parts for the 2021 Ram ProMaster |
| Lane departure systemCamera sensors | 13% |
14 | 0 | Shop lane departure system parts for the 2021 Ram ProMaster |
| Powertrain and transmissionTransmission parts | 11% |
12 | 1 | Shop powertrain and transmission parts for the 2021 Ram ProMaster |
| BrakesBrake pads, rotors and calipers | 7% |
8 | 0 | Shop brakes parts for the 2021 Ram ProMaster |
| Wheels | 6% |
7 | 0 | — |
| Engine and coolingRadiators, thermostats and cooling | 6% |
7 | 0 | Shop engine and cooling parts for the 2021 Ram ProMaster |
One complaint can name more than one component, so shares add to more than 100%. "Unknown or other" is NHTSA's uncategorized bucket and is shown but never ranked.
In owners' words
Complaint narratives as filed with NHTSA, trimmed for length.
-
Helo, The rearview camera on my commercial cargo vehicle is defective. I've been waiting for it to be replaced for two months, but they haven't responded. Reversing maneuvers are very difficult and risky in a large vehicle. I'm asking for your help.
How to read this page
Every figure comes from the National Highway Traffic Safety Administration's public complaint database, which holds every safety-related defect complaint filed by owners since 1995. We refresh it monthly and count each complaint once per component it names. Data through September 6, 2026.
NHTSA only accepts safety-related complaints. Rattles, paint, infotainment bugs and other annoyances are under-reported here, so this page is a map of what fails in ways owners consider dangerous, not a full reliability score.
Counts are raw. Use the year-over-year shape and the component mix, not the absolute numbers. Where a component maps to parts we stock, the row links to that category filtered to the year you are viewing. Air bag and seat belt complaints link to the recall checker instead, because those repairs are almost always covered.
Common questions
Which Ram ProMaster years have the most problems?
By NHTSA complaint volume, 2021 carries the most filings on the Ram ProMaster. The 2021 alone has 108 complaints, led by backup camera and sensors.
What is the most common Ram ProMaster problem?
On the 2021 model year, the most-reported component is backup camera and sensors with 24 complaints. The table above lists the top components for every year.
At what mileage do Ram ProMaster problems start?
The median mileage at failure across all Ram ProMaster complaints that include mileage is about 36,000 miles. Older model years skew higher; the per-year figure is in the "at a glance" card.
Are these complaints verified?
No. NHTSA publishes complaints as submitted and does not investigate individual filings. Patterns across hundreds of complaints are meaningful; a single one is not.