What breaks most · 2007 to 2019 model years
Mercedes-Benz Sprinter 2500 problems by year
Owners have filed 83 safety complaints with NHTSA about the Mercedes-Benz Sprinter 2500 across model years 2007 to 2019. Three years stand out: 2014 for air bags complaints, 2011 for air bags complaints and 2013 for air bags complaints. The quietest years are 2007, 2012 and 2016.
- Years to check closely: 2014, 2011, 2013
- Fewest complaints: 2007, 2012, 2016
- Complaints on file
- 832007 to 2019, all trims
- Worst year
- 201421 complaints
- Crashes reported
- 11 fires · 0 injuries · 0 deaths
- Typical failure mileage
- 25kMedian where owners gave mileage
- Recall campaigns
- 100Across the years shown
Complaints by model year
Raw filings with NHTSA, not adjusted for how many were sold.
| Model year | Complaints | Crashes | Recalls | Most-reported component |
|---|---|---|---|---|
| 1 | 0 | 1 | Air bags (1) | |
| 9 | 0 | 6 | Air bags (3) | |
| 14 | 0 | 4 | Air bags (4) | |
| 5 | 0 | 2 | Wipers and visibility (1) | |
| 14 | 0 | 3 | Air bags (11) | |
| 21 | 1 | 6 | Air bags (14) | |
| 8 | 0 | 14 | Air bags (2) | |
| 6 | 0 | 15 | Air bags (2) | |
| 4 | 0 | 7 | Steering (2) | |
| 1 | 0 | 42 | Powertrain and transmission (1) |
What fails on the 2014 Mercedes-Benz Sprinter 2500
| Component | Share of complaints | Filings | Crashes | Parts for this job |
|---|---|---|---|---|
| Air bags | 67% |
14 | 0 | Check recalls for air bags on NHTSA.gov |
| Unknown or other | 10% |
2 | 1 | — |
| Body and structureDoors, latches and body hardware | 5% |
1 | 0 | Shop body and structure parts for the 2014 Mercedes-Benz Sprinter 2500 |
| Powertrain and transmissionTransmission parts | 5% |
1 | 0 | Shop all powertrain and transmission parts, not filtered to this vehicle |
| Fuel systemFuel pumps and injectors | 5% |
1 | 0 | Shop fuel system parts for the 2014 Mercedes-Benz Sprinter 2500 |
| Exterior lightingHeadlights, tail lights and bulbs | 5% |
1 | 0 | Shop exterior lighting parts for the 2014 Mercedes-Benz Sprinter 2500 |
| EngineEngine gaskets and seals | 5% |
1 | 0 | Shop engine parts for the 2014 Mercedes-Benz Sprinter 2500 |
| Electrical systemAlternators, starters and ignition | 5% |
1 | 0 | Shop electrical system parts for the 2014 Mercedes-Benz Sprinter 2500 |
One complaint can name more than one component, so shares add to more than 100%. "Unknown or other" is NHTSA's uncategorized bucket and is shown but never ranked.
In owners' words
Complaint narratives as filed with NHTSA, trimmed for length.
-
Diesel particle filter connector breaking. Connector breaks allowing carbon monoxide to enter the passenger compartment. Hot exhaust gases burn and melt wiring under truck cutting off engine power causing vehicle to stall while driving.
-
The vehicle started pouring water to the interior cabin trough the rooftop air-conditioning vent, this distracted my attention and impaired my ability to focus exclusively on the road.
How to read this page
Every figure comes from the National Highway Traffic Safety Administration's public complaint database, which holds every safety-related defect complaint filed by owners since 1995. We refresh it monthly and count each complaint once per component it names. Data through September 30, 2026.
NHTSA only accepts safety-related complaints. Rattles, paint, infotainment bugs and other annoyances are under-reported here, so this page is a map of what fails in ways owners consider dangerous, not a full reliability score.
Counts are raw. Use the year-over-year shape and the component mix, not the absolute numbers. Where a component maps to parts we stock, the row links to that category filtered to the year you are viewing. Air bag and seat belt complaints link to the recall checker instead, because those repairs are almost always covered.
Common questions
Which Mercedes-Benz Sprinter 2500 years have the most problems?
By NHTSA complaint volume, 2014, 2011, 2013 carry the most filings on the Mercedes-Benz Sprinter 2500. The 2014 alone has 21 complaints, led by air bags.
What is the most common Mercedes-Benz Sprinter 2500 problem?
On the 2014 model year, the most-reported component is air bags with 14 complaints. The table above lists the top components for every year.
At what mileage do Mercedes-Benz Sprinter 2500 problems start?
The median mileage at failure across all Mercedes-Benz Sprinter 2500 complaints that include mileage is about 25,000 miles. Older model years skew higher; the per-year figure is in the "at a glance" card.
Are these complaints verified?
No. NHTSA publishes complaints as submitted and does not investigate individual filings. Patterns across hundreds of complaints are meaningful; a single one is not.