What breaks most · 2017 to 2019 model years
Chrysler Pacifica Plug-In Hybrid problems by year
Owners have filed 82 safety complaints with NHTSA about the Chrysler Pacifica Plug-In Hybrid across model years 2017 to 2019. Three years stand out: 2018 for engine complaints, 2017 for engine complaints and 2019 for electrical system complaints.
- Years to check closely: 2018, 2017, 2019
- Complaints on file
- 822017 to 2019, all trims
- Worst year
- 201861 complaints
- Crashes reported
- 38 fires · 1 injuries · 0 deaths
- Typical failure mileage
- 3kMedian where owners gave mileage
- Recall campaigns
- 14Across the years shown
Complaints by model year
Raw filings with NHTSA, not adjusted for how many were sold.
| Model year | Complaints | Crashes | Recalls | Most-reported component |
|---|---|---|---|---|
| 20 | 1 | 6 | Engine (8) | |
| 61 | 2 | 6 | Engine (29) | |
| 1 | 0 | 2 | Electrical system (1) |
What fails on the 2018 Chrysler Pacifica Plug-In Hybrid
| Component | Share of complaints | Filings | Crashes | Parts for this job |
|---|---|---|---|---|
| EngineEngine gaskets and seals | 48% |
29 | 0 | Shop engine parts for the 2018 Chrysler Pacifica Plug-In Hybrid |
| Electrical systemAlternators, starters and ignition | 38% |
23 | 1 | Shop electrical system parts for the 2018 Chrysler Pacifica Plug-In Hybrid |
| Unknown or other | 21% |
13 | 0 | — |
| Powertrain and transmissionTransmission parts | 20% |
12 | 0 | Shop all powertrain and transmission parts, not filtered to this vehicle |
| Fuel systemFuel pumps and injectors | 13% |
8 | 0 | Shop fuel system parts for the 2018 Chrysler Pacifica Plug-In Hybrid |
| Speed control and throttleThrottle and pedal sensors | 11% |
7 | 0 | Shop speed control and throttle parts for the 2018 Chrysler Pacifica Plug-In Hybrid |
| BrakesBrake pads, rotors and calipers | 10% |
6 | 1 | Shop brakes parts for the 2018 Chrysler Pacifica Plug-In Hybrid |
| SteeringPower steering pumps, racks and hoses | 8% |
5 | 0 | Shop all steering parts, not filtered to this vehicle |
One complaint can name more than one component, so shares add to more than 100%. "Unknown or other" is NHTSA's uncategorized bucket and is shown but never ranked.
In owners' words
Complaint narratives as filed with NHTSA, trimmed for length.
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Vehicle will not start with the lights flashing, disabling the vehicle for a number of hours until the battery is completely drained. After this, the car needs to be jumpstarted. When disabled the car does not jump start. This has happened 5 times in ~5 months i have owned the vehicle.
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Vehicle lost motive power while attempting to excelerate from a stop on a city street. Vehicle was restarted but loud clunking noise and violent shaking came from engine compartment. Vehicle was towed and has been at the local dealer since with little communication about a prognosis or permanent fix.
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Smoke and foul rotten egg smell coming from driver rear quarter panel where battery sits. Fire department came out and removed paneling and battery was found to be extremely overheated. Vehicle was plugged in charging when this courted in our garage. I immediately unplugged it and called 911
How to read this page
Every figure comes from the National Highway Traffic Safety Administration's public complaint database, which holds every safety-related defect complaint filed by owners since 1995. We refresh it monthly and count each complaint once per component it names. Data through September 30, 2026.
NHTSA only accepts safety-related complaints. Rattles, paint, infotainment bugs and other annoyances are under-reported here, so this page is a map of what fails in ways owners consider dangerous, not a full reliability score.
Counts are raw. Use the year-over-year shape and the component mix, not the absolute numbers. Where a component maps to parts we stock, the row links to that category filtered to the year you are viewing. Air bag and seat belt complaints link to the recall checker instead, because those repairs are almost always covered.
Common questions
Which Chrysler Pacifica Plug-In Hybrid years have the most problems?
By NHTSA complaint volume, 2018, 2017, 2019 carry the most filings on the Chrysler Pacifica Plug-In Hybrid. The 2018 alone has 61 complaints, led by engine.
What is the most common Chrysler Pacifica Plug-In Hybrid problem?
On the 2018 model year, the most-reported component is engine with 29 complaints. The table above lists the top components for every year.
At what mileage do Chrysler Pacifica Plug-In Hybrid problems start?
The median mileage at failure across all Chrysler Pacifica Plug-In Hybrid complaints that include mileage is about 3,000 miles. Older model years skew higher; the per-year figure is in the "at a glance" card.
Are these complaints verified?
No. NHTSA publishes complaints as submitted and does not investigate individual filings. Patterns across hundreds of complaints are meaningful; a single one is not.