What breaks most · 2017 to 2025 model years
Chrysler Pacifica Plug-In Hybrid problems by year
Owners have filed 613 safety complaints with NHTSA about the Chrysler Pacifica Plug-In Hybrid across model years 2017 to 2025. Two years stand out: 2018 for electrical system complaints and 2022 for powertrain and transmission complaints. The quietest years are 2021, 2023 and 2019.
- Years to check closely: 2018, 2022
- Fewest complaints: 2021, 2023, 2019
- Complaints on file
- 6132017 to 2025, all trims
- Worst year
- 2018223 complaints
- Crashes reported
- 1017 fires · 10 injuries · 0 deaths
- Typical failure mileage
- 15kMedian where owners gave mileage
- Recall campaigns
- 18Across the years shown
Complaints by model year
Raw filings with NHTSA, not adjusted for how many were sold.
| Model year | Complaints | Crashes | Recalls | Most-reported component |
|---|---|---|---|---|
| 79 | 1 | 6 | Electrical system (31) | |
| 223 | 3 | 6 | Electrical system (83) | |
| 45 | 0 | 2 | Electrical system (22) | |
| 58 | 3 | 2 | Electrical system (25) | |
| 26 | 0 | 1 | Electrical system (13) | |
| 115 | 2 | 0 | Powertrain and transmission (55) | |
| 40 | 1 | 0 | Engine (18) | |
| 26 | 0 | 0 | Engine (17) | |
| 1 | 0 | 1 | Electrical system (1) |
What fails on the 2018 Chrysler Pacifica Plug-In Hybrid
| Component | Share of complaints | Filings | Crashes | Parts for this job |
|---|---|---|---|---|
| Electrical systemAlternators, starters and ignition | 37% |
83 | 2 | Shop electrical system parts for the 2018 Chrysler Pacifica Plug-In Hybrid |
| Hybrid Propulsion System | 34% |
75 | 0 | — |
| EngineEngine gaskets and seals | 28% |
63 | 0 | Shop engine parts for the 2018 Chrysler Pacifica Plug-In Hybrid |
| Powertrain and transmissionTransmission parts | 17% |
39 | 1 | Shop all powertrain and transmission parts, not filtered to this vehicle |
| Unknown or other | 15% |
34 | 0 | — |
| Fuel systemFuel pumps and injectors | 9% |
19 | 0 | Shop fuel system parts for the 2018 Chrysler Pacifica Plug-In Hybrid |
| Speed control and throttleThrottle and pedal sensors | 6% |
13 | 0 | Shop speed control and throttle parts for the 2018 Chrysler Pacifica Plug-In Hybrid |
| BrakesBrake pads, rotors and calipers | 3% |
7 | 1 | Shop brakes parts for the 2018 Chrysler Pacifica Plug-In Hybrid |
One complaint can name more than one component, so shares add to more than 100%. "Unknown or other" is NHTSA's uncategorized bucket and is shown but never ranked.
In owners' words
Complaint narratives as filed with NHTSA, trimmed for length.
-
Vehicle states "Stop Safely Vehicle Will Shut Off Soon" with a red turtle logo. I have restarted the vehicle, and the warning persists. I am bringing in the car to the dealer next.
-
After three separate incidents of stalling on the freeway, with multiple lights and chimes coming up on the dashboard, I got the car to the dealership. It needs a new transmission. The car has 25k miles on it.
How to read this page
Every figure comes from the National Highway Traffic Safety Administration's public complaint database, which holds every safety-related defect complaint filed by owners since 1995. We refresh it monthly and count each complaint once per component it names. Data through September 6, 2026.
NHTSA only accepts safety-related complaints. Rattles, paint, infotainment bugs and other annoyances are under-reported here, so this page is a map of what fails in ways owners consider dangerous, not a full reliability score.
Counts are raw. Use the year-over-year shape and the component mix, not the absolute numbers. Where a component maps to parts we stock, the row links to that category filtered to the year you are viewing. Air bag and seat belt complaints link to the recall checker instead, because those repairs are almost always covered.
Common questions
Which Chrysler Pacifica Plug-In Hybrid years have the most problems?
By NHTSA complaint volume, 2018, 2022 carry the most filings on the Chrysler Pacifica Plug-In Hybrid. The 2018 alone has 223 complaints, led by electrical system.
What is the most common Chrysler Pacifica Plug-In Hybrid problem?
On the 2018 model year, the most-reported component is electrical system with 83 complaints. The table above lists the top components for every year.
At what mileage do Chrysler Pacifica Plug-In Hybrid problems start?
The median mileage at failure across all Chrysler Pacifica Plug-In Hybrid complaints that include mileage is about 15,000 miles. Older model years skew higher; the per-year figure is in the "at a glance" card.
Are these complaints verified?
No. NHTSA publishes complaints as submitted and does not investigate individual filings. Patterns across hundreds of complaints are meaningful; a single one is not.